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Courageous Conversations

Sorry this event has been and gone


  • Sat 2 Sep ’17, 9:00am – 1:00pm


Wellington High School, 249 Taranaki St, Mt Cook, Wellington Show map



In this interactive and practice-based personal and professional development course, you’ll become more confident to face up to the conversations that scare or upset you, and conduct the conversations you know you ought to have but keep avoiding or find too challenging.


By the end of the course, you’ll be able to:
- Prepare yourself, mentally and strategically
- Start, conduct and conclude a difficult conversation or performance discussion
- Respond confidently to difficult behaviour, face-to-face or on the telephone
- Distinguish between the various types of difficult behaviour and respond confidently with effective strategies
- Apply the Principles of Courageous Conversations

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