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Assertion Skills Short Course

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  • Mon 1 May ’17, 8:30am – 4:30pm


Manukau Institute of Technology, Corner of Manukau Station Road & Davies Avenue, Manukau City


All Ages


Official Website

Open to people who wish to become more competent and confident in their interactions with others.

Course content:
The foundations of assertion:
- Communication skills - both verbal and non-verbal
- Healthy self-esteem

Assertive skills of:
- The broken record technique
- Use of ‘I’ language
- Working toward a win-win solution.

Note: This course is useful to complete before Handling Difficult People.

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