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Hospitality Summit 2016

Hospitality Summit 2016

Sorry this event has been and gone


  • Sun 9 Oct ’16, 9:00am – 3:00pm
  • Mon 10 Oct ’16, 9:45am – 3:30pm


Auckland Museum Event Centre, 3/F Auckland Domain, Parnell


All Ages

Ticket Information:

  • Association Members: $170.00
  • Association NON Members: $300.00
  • Package for Feast and Summit: $278.00

The Restaurant Association of NZ invites you to the 2016 Hospitality Summit.

Join us for two days packed full of inspiration and advice from some of our finest hospitality leaders.

Introducing International Keynote Speaker - Mr. Chris Lucas, Restaurateur & Founder of The Lucas Group, Melbourne (Chin Chin & Gogo, Baby, Kong BBQ, Hawker Hall).

Listen to key insights for the industry, packaged in quick-fire sessions aimed to give practical tools that delegates can take away and implement in their business.

Day 1: starts at 9 am - 3 pm followed by Feast by Famous Chefs at 6 pm.
Day 2: of the Summit starts at 9:45 am with more presentations, concluding the day at 3:30 pm.

Session topics include:
Day 1: 9 am - 3 pm:
- Current State of Play - presented by Chris Lucas
- Hospitality - Where it's headed, Trends - Mike Egan
- Defining Good Service - Panel Discussion
- Digital Media - Attracting & Delighting Customers - Panel Discussion
- Hire, Train, Reward, Retain - Panel Discussion
- 6 pm: Feast by Famous Chefs

Day 2: 9:45 am - 3:30 pm:
- The Future of F&B - presented by Chris Lucas.
- Taste & Music - How our sense of sound impacts our perception of food - presented by Dr. Michelle Dickinson (Nanogirl) & OneMusic
- Nightmare on brand street: How to avoid becoming the next PR horror story
- How to face the news media with confidence in today's world - presented by Pete Burdon - Media Training NZ
- $$$ - Working Smarter, Not Harder - Panel Discussion
- How the Future Trends in Business will affect the Hospitality Industry - presented by James O'Connell - The Hospitality Company

We have special package deals available for those attending both the Hospitality Summit and Feast ($278 for Feast and 2 days of the Hospitality Summit - member price or $550 for non-members).

For more information on the 2016 Hospitality Summit please phone Jacqueline Jones, Events and Sponsorship Manager on 027 220 1835 or email - Jacqueline@restaurantnz.co.nz.

Thank you to our amazing sponsors:
- Principal Sponsor: American Express
- Associate Sponsors: OneMusic, Eftpos NZ, Crombie Lockwood, Gilmours
- Contributing Sponsors: Nova, OfficeMax

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