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ECE Owners Retreat

ECE Owners Retreat

Sorry this event has been and gone

When:

  • Wed 27 Aug ’14, 10:00am – 3:00pm

Where:

Ellerslie Event Centre, 80 Ascot Ave, Remuera

Restrictions:

R20

Ticket Information:

  • Two from same centre: $497.50
  • General Admission: $297.50

ECE Astute Owners Retreat

A one day strategic workshop with practical and valuable content and the opportunity to engage with like minded ECE Centre owners. Numbers strictly limited. Sorry no door sales.

Topics covered include:
Leadership
- Understand your role in quality management & quality improvement
- How do you define quality?
- Key strategies for quality management & quality improvement
Customer Excellence
- Understand the importance of providing excellent customer service
- Managing & handling customer interactions and relationships
- Techniques to provide customer excellence
Business Profitability and how to improve it
- Latest best practice financial measures
- Dashboard measures to keep your team on task
- Low cost growth options
- 109 quick start marketing ideas
Strategic Trends and opportunities
- The changing ECE landscape
- Shifting demographics & how to get your share
- Looking beyond 2015
Transform your centre
- Options to compete with new players
- Practical steps to give your old centre a new look
- Emerging design trends for 2015

Presenters: Joanna Painter, Gavin Hazelden, Phil Smith.
Free parking, great prizes, good food and a awesome chance to engage with like minded ECE Owners

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