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Telephone Techniques for Speakers of Other Languages

Telephone Techniques for Speakers of Other Languages

Sorry this event has been and gone

When:

  • Tue 22 Oct ’13, 7:00pm – 8:30pm

Where:

Selwyn Community Education, 203 Kohimarama Road, Kohimarama Show map

Restrictions:

R16

Ticket Information:

  • Enrolment Fee: $34.00

Telephone Techniques for Speakers of Other Languages. A two-week course 7 - 830pm on 22 and 29 October 2013.

Is English your second language? Are you nervous about your telephone skills? Would you like to be more confident and learn techniques to make a positive first impression?

This course will teach you how to engage your client, guide their query and listen and understand their needs.

Your teacher is Lesley Lee.

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