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Conducting Effective Performance Reviews

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  • Tue 14 May ’13 – Thu 16 May ’13, 9:00am – 4:30pm


Best Western Ellerslie, 2 Wilkinson Road, Ellerslie


All Ages


Minerva Learning

How do we set goals that people will engage with?
Coming up to an appraisal and need to provide some difficult feedback?
What should happen after the review?

Performance reviews are an essential component of employee development. Someone once said, “If you always do what you’ve always done, you’ll always get what you’ve always got”. Setting goals and objectives to aim for provides a unified focus. Constructive feedback, both positive and negative, on a regular and timely basis, enabling employees to grow and develop is crucial for the successful completion of goals. Performance appraisals involve all these activities.

How You Will Benefit:
- Recognize the importance of having an effective performance appraisal process for employees.
- Understand how to work with employees to set performance standards and goals.
- Develop skills in observing and giving feedback, listening and asking questions, for improved performance.
- Identify an effective interview process and have the opportunity to practice the process in a supportive atmosphere.
- Develop strategies for managing employee performance

What You Will Cover:
- The importance of performance appraisals
- How to avoid stereotyping
- Developing standards and goals
- Documenting performance
- Performance feedback and coaching
- Developing an interview format
- The appraisal as a two-way process
- Managing employee performance
- Handling performance problems
- Accepting criticism

What is Included:
Instruction by an expert facilitator
Small, interactive class with group discussion
Specialised manual
Personalised certificate on completion
Refreshments throughout the day, including lunch

Minerva Learning NZ is an NZTE Capability Scheme provider. You may be eligible for up to 50% off the value of the course. Contact us to find out if you are eligible!

Booking 5 or more people, contact us to receive a bulk purchase advantage.

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