Effective teaching strategies are essential for sharing information with staff and customers. Know how training fits into your organisation and make sure that any staff, with a responsibility for instruction, upskills their teaching skills in Train the Trainer, this hands-on one-day MIT Business Course.
Good trainers make a difference. Participants will see this, learn to identify people’s different learning styles and how to teach to them, and come away ready to run highly effective training sessions.
Core content:
The trainer role:
Where does training fit into business?
The learning process:
- How do adults learn best?
- A review of learning styles
- Overcoming obstacles to learning in adults
- Competency-based training
- Motivating learners
Trainer traits:
- Communication
- Listening
- Body language
- Teaching styles
- Giving feedback
- Trainer ethics
Planning the training session
- The session planner
- Mixing the methods
- Feedback and follow up
- Maintaining the learning relationship
- Tips for creating a positive training environment
- Dealing with difficult trainees
Resources and tools:
- Tools of the trade
- Training material
- Learner note keeping
- Measuring learning achievement
- Technology
Outcomes:
At the end of this MIT Business Course for SMEs you will:
- Know what a trainer should achieve - and who else in the organisation needs to be on board
- Understand how adults learn
- Learned a number of successful training skills and traits
- Feel comfortable enough to prepare and run an effective training session
- Know how to equip yourself to run a valuable training session or program
Training style:
- Presented by industry expert
- Real-life case studies
- Group discussion and in-class feedback
- Action plans completed in-class
- Post-course exercises
Who should attend?
SME owner/managers, staff in any organisation required to train other team members.
Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz
