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Personal Resilience

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When:

  • Mon 14 May ’12, 8:30am – 4:30pm
  • Tue 15 May ’12, 8:30am – 4:30pm

Where:

Manukau Institute of Technology, Corner of Manukau Station Road & Davies Avenue, Manukau City

Restrictions:

All Ages

Resilience training is good for business. Resilience is the ability of a person to withstand setbacks and return, promptly, to normal operating levels. If your business is a high-pressure, high-intensity environment, you or your staff may benefit from Personal Resilience, an MIT Business Course.

Equip your staff to manage pressure, stress and health in the workplace. Understand emotional intelligence, optimism and persistence. Build mental toughness in your team to improve individual, team and organisational performance. An experienced industry professional will train you and your staff in these skills and more. Enrol now.

Outcomes

At the end of this MIT Business Course for Corporates, you will:
- Have discussed the value of resilience in individuals, and for organisations
- Know how to identify the causes of stress and have techniques to manage them
- Recognise the traits of emotional intelligence and have a plan to develop EI in the workplace
- Have examined techniques to improve personal optimism, persistence and teamwork
- Have a plan to enhance mental toughness in the workplace
- Confidently formulate processes to maintain performance in the workplace

Training Style
- Presented by industry expert
- Real-life case studies
- Group discussion and in-class feedback
- Post-course exercises
- Post-course follow-up
- In-house option available
- Customisable course content

Core Content

Introduction
- What is resilience?
- Why resilience is important for individuals and in organisations
- Staff resilience
- Organisational resilience

Stress
- What is stress (individuals and teams)?
- Exploring conflict, tension and stress in the workplace
- Techniques to manage stress
- Importance of maintaining health and fitness

Emotional Intelligence
- Definition and traits
- Listening and understanding
- Techniques for building self awareness and empathy for others
- Performance and self discipline

Optimism and Persistence
- Building self belief
- Building team culture
- Building individual and team spirit
- Using team meetings to motivate people
- Motivational techniques

Building Mental Toughness
- Stress and peak performance
- Strategies to help you perform under pressure
- Helping your team perform under pressure

Maintain Performance
- The role of support networks
- Common types of support
- Coaching and mentoring
- Support networks in organisations
- External supervision
- Business coaches

Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz

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