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Effective Negotiation Skills

Sorry this event has been and gone


  • Mon 11 Jun ’12, 8:30am – 4:30pm
  • Tue 12 Jun ’12, 8:30am – 4:30pm


Manukau Institute of Technology, Corner of Manukau Station Road & Davies Avenue, Manukau City


All Ages

Ticket Information:

  • General Admission: $1,146.25

From making a sale to negotiating a salary, the ability to influence and persuade is a powerful and versatile tool. MIT Business Course Effective Negotiation Skills will teach you the techniques of influence and persuasion – and when to use them.

You’ll be taught negotiation theory, practical techniques and how to manage different personality types, under the guidance of an experienced industry professional. Don’t sit down to the negotiating table unarmed. Learn these skills today.


At the end of this MIT Business Course for Corporates, you will:
- Understand the theories and principles of negotiation
- Be able to distinguish between negotiation styles and the context in which to use them
- Understand the key benefits of different negotiation techniques
- Have explored several negotiation styles
- Have discussed the influencing and persuading process
- Have drafted a strategy to influence a practical situation

Training Style
- Presented by industry expert
- Real-life case studies
- Introduction to current thinking and practice
- Group discussion and in-class feedback
- Action plans completed in-class
- Post-course exercises
- Post-course follow-up
- In-house option available
- Customisable course content

Core Content

Theory and Principles
- Decision analysis
- Process analysis
- Power basis
- The decision making process
- Game theory
- Emotional intelligence

Types of Negotiation
- Negotiation Styles
- Understanding the ‘Negotiation Model’
- Identifying and managing personality types

Essential Negotiation Skills
- Verbal communication
- Know your topic
- Questioning and listening skills

The Negotiation
- The five phases of negotiation
- The bargaining process
- Negotiation tactics
- Dealing with aggression and other blocking tactics
- Developing a negotiation strategy
- Points to watch when negotiating a contract or deal
- Closing a deal

Influencing and Persuading
- Influencing and persuading processes
- Influencing styles
- Persuasion techniques
- Your preferred style
- Assessing someone else’s style
- Developing an influencing strategy

Phone 0800 SKILL UP (754 5587) or email businesstraining@manukau.ac.nz

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